Privacy Policy

Personal Information We Collect

When you visit our website, place an order, contact us or subscribe to our communications, we may collect certain personal information, including:

• Your name and contact details
• Billing and shipping information
• Email address and telephone number
• Order and transaction information
• Payment information processed through our payment providers
• Information about how you interact with our website
• Any information you voluntarily provide when contacting us

We only collect personal information that is necessary to provide our services, process your orders, communicate with you and improve your experience with SUAVÈ.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Process payments and prevent fraudulent transactions
• Respond to enquiries and provide customer support
• Improve our website, products and services
• Send marketing communications where you have consented to receive them or where otherwise permitted by applicable law
• Comply with applicable legal and regulatory requirements

Marketing Communications

Where you have provided your consent, or where otherwise permitted by applicable law, SUAVÈ may send you information about new products, collections, offers and promotions.

You may unsubscribe from email marketing at any time by using the unsubscribe link included in our marketing emails or by contacting us at hey@suavejewelry.com.

Unsubscribing from marketing communications will not affect essential service communications relating to your orders, payments or deliveries.

Sharing Your Personal Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services. These may include:

• Payment providers
• Shipping and logistics partners
• Website and e-commerce service providers
• Customer support and communication platforms
• Analytics and marketing service providers
• Professional advisers and authorities where required by law

We only share personal information where necessary and do not sell your personal information.

Payment Information

Payments are processed through secure third-party payment providers. SUAVÈ does not directly store complete payment card details.

The processing of payment information may also be subject to the privacy policies and terms of the relevant payment provider.

Cookies and Website Data

Our website may use cookies and similar technologies to operate correctly, remember your preferences, understand how visitors use the website and, where permitted, provide relevant marketing and advertising.

Where required by applicable law, you will be given the opportunity to manage your cookie preferences.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing our services and meeting legal, accounting and regulatory requirements.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Restrict or object to certain uses of your personal information
• Request the transfer of your personal information where applicable
• Withdraw your consent at any time where processing is based on consent
• Lodge a complaint with the relevant data protection authority

To exercise any applicable privacy rights, please contact us at hey@suavejewelry.com.

International Data Transfers

Some of our service providers may process personal information in countries outside your country of residence. Where required, appropriate safeguards will be used to protect personal information transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

SUAVÈ
Email: hey@suavejewelry.com